Thuy Ngoc Pham

Nhà nghiên cứu Hồ sơ 5/10

Đại học Quốc gia TP.HCM · Quản trị kinh doanh

11 công bố · 56 trích dẫn · h-index 2

Thông tin

🏛️Nơi công tác: Đại học Quốc gia TP.HCM
🔬Lĩnh vực: Quản trị kinh doanh
✍️Hồ sơ chưa đầy đủ — bổ sung thông tin

Công bố tiêu biểu

Customer service co-creation literacy for better service value: evidence from the health-care sector28 trích dẫn
Journal of Services Marketing · 2022 · DOI

The transformative outcomes of frontline employee adaptability for service value co-creation: a study of the banking sector25 trích dẫn
International Journal of Bank Marketing · 2021 · DOI

THE EFFECT OF SERVICE QUALITY AND SWITCHING BARRIERS ON CUSTOMER LOYALTY – A STUDY OF HOSPITALITY SERVICES1 trích dẫn
Science and Technology Development Journal · 2011 · DOI

Firm’s operant resources and service value - A customer perspective in health care service1 trích dẫn
Science and Technology Development Journal · 2016 · DOI

RELATIONSHIPS OF SERVICE QUALITY, SERVICE VALUE AND CUSTOMER LOYALTY - A STUDY OF DOMESTIC AIRLINE SERVICE1 trích dẫn
Science and Technology Development Journal · 2011 · DOI

ANTECEDENTS OF MARKET ORIENTATION: AN EMPIRICAL STUDY IN VIETNAM
Science and Technology Development Journal · 2010 · DOI

Antecedents and consequence of customer satisfaction and dissatisfaction: A study of tourism services
Science and Technology Development Journal · 2014 · DOI

THE ANTECEDENTS OF KNOWLEDGE SHARING INTENTION – ADAPTED TPB PERSPECTIVE
Science and Technology Development Journal · 2011 · DOI

DETERMINANTS OF RELATIONSHIP VALUE BETWEEN SUPPLIERS AND DISTRIBUTORS IN ELECTRONIC HOME APPLIANCE INDUSTRY
Science and Technology Development Journal · 2009 · DOI

The relationship between customers experience and mall attractiveness
Science & Technology Development Journal - Economics - Law and Management · 2017 · DOI

Về lĩnh vực Quản trị kinh doanh

2.078học giả

21.569công bố

251.933trích dẫn

3.1h-index trung bình

Hướng nghiên cứu phổ biến trong lĩnh vực:

Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour

Nơi có nhiều học giả lĩnh vực này nhất: