Nha Nguyen

Nhà nghiên cứu Hồ sơ 5/10

Trường Đại học Nguyễn Tất Thành · Quản trị kinh doanh

34 công bố · 3.597 trích dẫn · h-index 17

Thông tin

🏛️Nơi công tác: Trường Đại học Nguyễn Tất Thành
🔬Lĩnh vực: Quản trị kinh doanh
✍️Hồ sơ chưa đầy đủ — bổ sung thông tin

Chỉ số h-index 17 xếp học giả này vào lĩnh vực Quản trị kinh doanh, thuộc nhóm 5% dẫn đầu trong 2.078 hồ sơ cùng lĩnh vực của danh bạ này.

Công bố tiêu biểu

Corporate image and corporate reputation in customers’ retention decisions in services1,062 trích dẫn
Journal of Retailing and Consumer Services · 2001 · DOI

Image and reputation of higher education institutions in students’ retention decisions469 trích dẫn
International Journal of Educational Management · 2001 · DOI

The mediating role of corporate image on customers’ retention decisions: an investigation in financial services370 trích dẫn
International Journal of Bank Marketing · 1998 · DOI

Contact personnel, physical environment and the perceived corporate image of intangible services by new clients293 trích dẫn
International Journal of Service Industry Management · 2002 · DOI

Searching for excellence in business education: an exploratory study of customer impressions of service quality268 trích dẫn
International Journal of Educational Management · 1997 · DOI

Listening to the customer’s voice: examining perceived service value among business college students196 trích dẫn
International Journal of Educational Management · 1999 · DOI

The Mediating Role of Customer Trust on Customer Loyalty168 trích dẫn
Journal of Service Science and Management · 2013 · DOI

Customers' Perceptions of Service Quality in Financial Institutions159 trích dẫn
International Journal of Bank Marketing · 1988 · DOI

Cues used by customers evaluating corporate image in service firms153 trích dẫn
International Journal of Service Industry Management · 1996 · DOI

The collective impact of service workers and servicescape on the corporate image formation134 trích dẫn
International Journal of Hospitality Management · 2005 · DOI

Về lĩnh vực Quản trị kinh doanh

2.078học giả

21.569công bố

251.933trích dẫn

3.1h-index trung bình

Hướng nghiên cứu phổ biến trong lĩnh vực:

Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour

Nơi có nhiều học giả lĩnh vực này nhất: